All Replies. Re: [PS4] game installation stuck. November me Message 2 of 27 , Views. Reply 4. Message 3 of 27 , Views. Reply 0. Reinstalling ont help either. Need a solution fast. Message 4 of 27 , Views. Reply 1. February This is absolutely disgraceful. I have the exact same issue. I also had the first issue when the car did not accelerate then I followed EA's instructions to complete the tutorial off-line. Absolutely disgraceful that EA can allow a product like this out.
I will be very careful before I ever consider buying another EA product again. Message 5 of 27 , Views. Be careful though as any captures you delete are gone permanently. Once you Select the screenshots and videos you like to delete, confirm with the system that you would like to delete them and you are done!
Games will automatically save player data to your hard drive. However, even if you delete a game from your console that data will still be present. You will then need to delete it to remove it from your PS4.
If you have PlayStation Plus membership then these game saves will be automatically backed up to the cloud. If you re-install the game at a later date you can then download the matching data from the cloud. This problem can also be caused by the hardware issue. So you can try to troubleshoot the hardware and solve the problem. The PS4 freezing issue can possibly because of overheating problem.
Additionally, you may need to regularly clean the dust on your PS4 to have it under maintenance. Sometimes the cables lose when connecting can also result in this problem. You can try to check if all the cables are correctly and tightly plugged in your PS4 and other equipment. When you are using your PS4 to play games or to modify the settings, the data will be read and recorded by your hard drive.
So if there is something wrong with your hard drive, your PS4 can get stuck or lagged when using your PS4. The hard drive faulty can also cause the PS4 crashing. This process can take several hours, during which time you must not turn off your console. You will often see a black screen, and this is normal. If your PS4 firmware is not the latest version, your PS4 may also crash.
Try to update the PS4 system software to solve the problem. Follow these steps:. Note: Please close the games and applications that are currently on before you update the system software. Initializing PS4 can resolve tons of issues related to its performance, including the crashing issue. And while Full claims to take a few hours, in my experience, I was up and running again within 30 minutes.
Either way, pick your reset style, and confirm your choice. Then, get ready to re-download all your favorite titles and apps, and restore your save data. If nothing works with you, the last resort is to contact PlayStation Customer Support Service or just take your game console to a technician. There might be a serious hardware failure within PS4 that makes it crashing. When PS4 keeps freezing, that might be a sign of a degradation of the hard drive or just some system conflicts.
This article offers the most common solutions a regular user can carry out in order to revive a crashing PS4. Have a look at this post please. Additionally, you may have a power issue with the PS4. In many cases, unstable power feeding causes the PS4 to crash. It freezes so I can not get into the system for long and I am getting really frustrated with it I can not get Playstation support on the phone for their help.
Alternatively, you can use a new hard drive and install new PS4 system software on it. In addition to the above solutions, you can update PS4 system software in Safe Mode to fix the PS4 shuts off randomly issue. This is because a corrupt or outdated system software is one of the most common reasons for various PS4 errors. Create a new folder named PS4 in it. Step 5. Hold the Power button for 7 seconds and the system will boot into the Safe Mode.
Step 6. In the same mode, click on the Update System Software option and follow the on-screen prompts to complete this update. After the system software is updated, you can restart the console and check if the PS4 randomly turns off issue is resolved. Recently, my PS4 always turns off by itself when playing games. What should I do to fix the PS4 randomly turns off issue?
Thanks for this post. It helped me fix the vexing problem. Perhaps you are also looking for this post. Click to tweet. Here comes the end of this post. Today, we mainly focus on how to fix PS4 randomly turns off the issue. To fix this issue, the top 7 solutions have been elaborated with detailed steps.
If you have any problems with MiniTool Partition Wizard, you can send us an e-mail via [email protected]. We also appreciated any opinions left in the comment area. Here are the top 7 fixes for the PS4 randomly turns off issue. You can try them one by one until the issue is resolved.
Download Partition Wizard. Summary : It is annoying that your PS4 randomly turns off when playing games.
I have no idea what to do or who to ask anymore so I would really appreciate some help if you could. I am a hard core gamer and have been for over 10 years now. Please help! Sorry for not coming back to you soon with a response. Surely I have not noticed it among the heaps of comments we received lately. Do you know how to carry out this operation? Thanks again, very much appreciated! Thanks to you as well for the nice feedback. Just note that when your hard drive starts causing problems again I guess this will happen after few months , that time only you must seriously consider replacing it, as the second delinquency is a bad omen for a serious failure.
No I do not know how to format the hard drive. You need first to connect the hard drive to your PC via the hard drive cables. If you have only a laptop, you need an external hard drive enclosure for this process. Afterwards, follow the instructions illustrated on this page. I was playing a game online when the issues started.. Persisted a couple days before I got frustrated, bc at this point my home playstation menus began to show symptoms also.
Hitting PS button would take awhile and the option boxes would be empty capture gallery, library, etc. The same problems I was having in game. Started doing research and performed a hard restart.. Meanwhile, the playstation froze and turned itself off twice loading simple operations.
Tested without network connection problem persisted.. Upon getting the system back on it seemed initialization had not worked.. When first turned on everything seemed fine even played a single round in a game before falling asleep.
Now is the next day and problems are back.. Could this be a hard drive issue? Or something further?.. I feel some signs point to network, is it possible something within corrupted to now it can be connected to internet but can not connect to any online services such as EA, rockstar, etc. This system is a PS4 pro.. Never many trouble out of home network prior.. This will restore the hard drive performance to its original state. I play a lot of large lobby multiplayer type games.
Thanks for the quick response.. The best way for you to go through is to take the PS4 Pro hard drive to a computer repair shop. This is the cheapest option for you. If it proves to resolve this issue, that means your hard drive must be replaced within few months when it fails again or starts causing errors.
Otherwise, you can check this post to get the best hard drive for your PS4 Pro. I understand… thanks again for the response. I will try to find one and in my area to take it in.. I guess my question is once they format it for me.. Reinstalling PlayStation operating system without a pc.. Have never had to work on my system like this.. You only need to download PS4 system software the full package on a USB flash drive, then the installation is so easy. Just visit this page for more details.
And not worth buying a new hard drive after that? Will give you some feedback on whether it worked as soon as I can get it back in..
Please come with your feedback once you try it. Now it just restarts.. This shall resolve your issue. I asked for help on this page about a month ago, my problem was getting error CE every time I played.
I had tried all the things the official PS4 support page tells u to do I also had rebuilt the database and cleaned the ps4.
None of those helped and I was instructed to replace the hard drive. And on this weekend I finally got to it. An IT guy replaced the hard drive, properly cleaned my Ps and replaced the thermal paste. At first it seemed all my problems were gone, ps was a lot faster and it didnt overheat. But after 4 hours it crashed. The next day it crashed after 2hours, then again after 30min and then after 15min.
So even though the hard drive was replaced the problem persists. What could cause the problem? Could it be something in my save files? If the situation is just as you described, your PS4 undergoes hardware defect. That would be a much cheaper option that we always advise PS4 users to do in similar situations before considering a new hard drive replacement.
Anyway, the source of problem apparently seems in the storage device. The CPU cannot properly read data from the hard drive. Either because the hard drive itself is malfunctioning, or the CPU is declining.
Then install it into your PS4 again, and see if it works fine or not. Im pretty sure the IT guy already did the full format on the new hard drive before installing because it was a slightly used drive, also my original one was on the verge of death when he checked it so it was better to switch it into a new one.
If not, try it as the first step to overcome this problem. Have a look at this post please. After two days of this happening I contacted PlayStation support and they told me to restore the PS4 to default, rebuild the database, and initialize it if the problem continued to occur. One being CE and the other being CE These error codes come up when ever I try to start up Fortnite. I hope you can identify the problem. This shall eliminate almost all sorts of errors the hard drive undergoes.
If not do you have any HDD to recommend for ps4 slim? Otherwise, you can find other cheaper alternatives in our guide on the best hard drive upgrade for PS4.
Hi again, im having some trouble with my ps I ran a full format on my hdd about a month ago which fixed it for a while but now having problems.
As for your PS4 hard drive, I want to ask you first: what problems are you having now? I put the PS4 in safe mode, initialized and it started to run great!
I accidentally knocked the power cord out again today and experienced similar problems but initializing seemed to fix it!
Thanks again for the reply and all the work you guys do around here! Yes, surely we can. Just want to know what kind of help you need. Please be specific so we can help you well enough. Hello again. I was wondering if you can help explain how to install windows 10 on my laptop currently running windows 8 and help backup any data etc.
Do you think ill be able to upgrade RAM by myself? You only need to have Windows 10 Disc. As for upgrading to a larger RAM size, I am not sure about your laptop.
Does it make it easy to upgrade RAM or not? Mine is Dell Latitude, and there is a special area on its bottom that I only need to remove its cover to reveal the RAM chips and pull them out. If it is for a year or two, then I recommend gb minimum. If more than that, I recommend gb minimum. Hi again, thanks for the quick reply!
Will i need to purchase a windows 10 disc from in-store or amazon? I was reading online that it might be possible to install via USB, do you know anything about that? I replaced the keyboard of my laptop not too long ago, im pretty sure i can access the RAM slots, is there any that you recommend? Currently using 4gb and have another RAM slot free.
Sorry this time for the late response. We have been in a vacation and no one here was available to reply to your comment. As for the Windows 10 disc, you can buy it from either this or that. And yes, you can have a digital copy that can run from a USB flash stick.
There are many tutorials on YouTube that illustrates that. I recommend that you use minimum 8gb RAM. You have to know what type of RAM does your motherboard support before considering the upgrade. If it supports, for instance, DDR3, it will be a waste of money to buy DDR4, plus you may have conflicts occurring with the current chip.
How can you know? Go to the official online page of that laptop and look into its specs, you can easily figure that out. My ps4 got error ce after downloading an update for Fortnite. Have a look please on these two articles:. Article 1 on how to fix error code ce Article 2 on how to fix failed PS4 hard drive. I just bought a game but now when i play it. It takes forever to load up and it frezzes up every other second. Please help me figure it out please!!!!!! Is it just that game or every game?
If it is only that game, probably you need to check the health of its disc, as it might be dirty or scratched. These are the symptoms of hardware failure. It is either that your PS4 is overheating or you have a defective hardware part.
Before going through this route though, try to full initialize PS4. From the past days my PS4 has been running very slow. So yesterday I was playing Call of duty Black Ops 4 and I could see rendering issues on some of the maps during the game.
The graphics were choppy at times. At first I just thought it could have been a network issue or an issue with the game lagging which could happen. I have a decent internet connection 90mbps. The next day, I set a game for download from the playstation store, it was downloading OK for the most part. After the game was half downloaded, the whole system froze while I was navigating the notifications menu.
It stayed stuck for more than a minute. So I pressed the power button on the console for a few seconds but still nothing. I finally had to unplug the power cable and reconnect it. I called up Sony support and they advised me to do the software initialization via the safe mode.
That went well and the system rebooted. However, the system still runs very slow with literally nothing on it after the OS installation. However, while navigating the menu, the system froze again and I had to reboot the console. Also, the download happened at a very slow speed.
When I test the connection, it gives me a speed of mbps but the actual download is happening at just 6mbps. Also, the download seems to stop for a few seconds for some reason. I mostly do digital downloads and never had this issue before. My console is still running very slow even though it has nothing on it. You need to pull out PS4 hard drive and connect it to a PC first. It can benefit you. I rebuilded, updated, initialized, fully initialize, all in safe mode, deleted my messages, my notifications, my Internet data, deleted apps, reinstalled apps, left PS4 untouched, restored default settings, cleaned my PS4, added ventilation to it, made room cooler, used a simpler theme, stopped using my other accounts, looked online for solutions, etc….
Let me first ask you an important question: does the freeze happen only with that specific game, or just every game? By the way, your problem is common and not weird. I see now it is most probably the internal hard drive. I read the article but idk which of these fall into my problem. But if it is every game, he can help you here.
This might resolve the issue. Look at this page I found, apparently it might be the game, however this person says something interesting. He says:. Boot into Safe Mode and rebuild the database. But, nevertheless, you can try formatting the hard drive. Just try, what will you lose?
PUP right? I think you have downloaded the wrong file. Try download this file from here direct link. I must of had downloaded the wrong file even though it said the exact same update serial as the one the Internet states: 6.
Anyway, so now I set up my PS4…Again, right? So…Is updating it in Safe Mode more guaranteed or what? This is almost the last resort. Just initialize, re-install the PS4 system software and that game, then see the final result. I am waiting to know what happened to you eventually. Please provide us with a feedback on your case, this will help others as well.
Thank you very much for narrating your story to us. I am glad that you nearly overcame this annoying problem. Hopefully it has been totally resolved.
Please provide us with your feedback after hours of playing the game. My PS4 Slim would occasionally freeze and experience performance drops as of late, of which I thought was caused by overheating, seeing that I would only face these issues when the system started heating up. To put it simply, I discovered that once that heat moved over to the hard drive, everything would go to shit, pardon my language. But should I consider a replacement or is there a fix I could work out at home?
Apparently the PS4 hard drive needs maintenance. Please read this article for more details. If you have already initialized PS4 and re-install the system software, yet this problem still persists, it is, most probably related to the graphics card.
You can get a good hard drive replacement for PS4 that can last around 2 years with you without an issue. The SSD is the most reliable storage device available. Cool, thanks for that.. I am not sure about what exactly you meant by your first question. But I think you want to upgrade your current Windows version to Windows This collection has three games, I played the first just fine, but the other two have these problems.
Is this something I should worry? The UI also works fine. Other apps like Youtube and Netflix work properly, too. OS System starts with no issues. Please advise. This is normal to happen after a while of using the PS4. For that reason you need to regularly rebuild the PS4 database to restore the performance of your console. You only have to worry when the PS4 crashes or completely freezes.
In most cases that means a failure of the PS4 hard drive. Hi again. Bad news for me. My PS4 froze and shut off by itself when I tried to launch a new digital game today. I deleted Uncharted and installed this new game later so I think these two games have something in common.
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